Development and Content Validation of the Integrated Audit Management System (IIAMS) for Educational Institutions
DOI:
https://doi.org/10.64382/pmqnhq83Keywords:
Audit Management, Digital Systems, Lean, ISO 9001, IIAMS, Content ValidityAbstract
This study evaluates the content validity and usability of the IAB Integrated Audit Management System (IIAMS), a digital tool developed by the Aminuddin Baki Institute to enhance internal audit management through ISO 9001:2015 standards and Lean principles. Employing a descriptive quantitative design, seven expert evaluators assessed the system's content using a structured questionnaire. The Content Validity Index (CVI) and descriptive analysis via SPSS Version 28 were used to analyze the data. All items received I-CVI values above 0.78, signifying high content validity. Experts rated the system highly (mean scores: 4.2–4.6) in terms of interface usability and content clarity, despite noting some smartphone access issues. Findings support IIAMS as a platform for digital audit innovation with potential for broader implementation across Malaysia's educational training institutions.
References
Ab Wahid, R., & Grigg, N. P. (2021). A draft framework for quality management system auditor education: findings from the initial stage of a Delphi study. The TQM Journal, 33(6), 1373-1394. DOI: https://doi.org/10.1108/TQM-08-2020-0193
Akhtulov, A. L., Ivanova, L. A., & Charushina, E. B. (2019). Measuring the effectiveness of the quality management system as a tool for improving the organization’s activities. IOP Conference Series: Materials Science and Engineering, 537(4), 42059. DOI: https://doi.org/10.1088/1757-899X/537/4/042059
Amatan, M. A., Han, C. G. K., & Pang, V. (2021). Kesahan Kandungan Soal Selidik Faktor Konteks, Input dan Proses Terhadap Penerimaan Pelaksanaan Elemen Pendidikan STEM Dalam Pengajaran dan Pembelajaran Guru Menggunakan Nisbah Kesahan Kandungan (CVR): Content Validity for Context, Input and Process Questionnaire on the Acceptance of the Implementation of STEM Education Elements in Teacher Teaching and Learning using Content Validity Ratio (CVR). International Journal of Advanced Research in Future Ready Learning and Education, 23(1), 10-22. DOI: https://doi.org/10.37934/frle.23.1.1022
Bacoup, P., Michel, C., Habchi, G., & Pralus, M. (2018). From a quality management system (QMS) to a lean quality management system (LQMS). The TQM Journal, 30(1), 20-42. DOI: https://doi.org/10.1108/TQM-06-2016-0053
Bakhtiar, A., Nugraha, A., Suliantoro, H., & Pujotomo, D. (2023). The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia. Cogent Business & Management, 10(2), 2203304. DOI: https://doi.org/10.1080/23311975.2023.2203304
Başaran, B. (2021). The past, present and future ISO 9001 quality management system standard. Business & Management Studies: An International Journal, 9(1), 227-247. DOI: https://doi.org/10.15295/bmij.v9i1.1756
Brachnata, T., & Wening, N. (2021). The Impact of the Implementation of ISO 9001: 2015 on the Quality Management System in Various Company Sectors. Journal of Research in Business and Management, 9(11), 17–22.
Bravi, L., Murmura, F., & Santos, G. (2019). The ISO 9001: 2015 quality management system standard: Companies' drivers, benefits and barriers to its implementation. Quality Innovation Prosperity, 23(2), 64-82. DOI: https://doi.org/10.12776/qip.v23i2.1277
Brooks, T., Gunning, J. G., Spillane, J. P., & Cole, J. (2021). Regulatory decoupling and the effectiveness of the ISO 9001 quality management system in the construction sector in the UK–a case study analysis. Construction management and economics, 39(12), 988-1005. DOI: https://doi.org/10.1080/01446193.2021.1983186
Fernández-Gómez, E., Martín-Salvador, A., Luque-Vara, T., Sánchez-Ojeda, M. A.,
NavarroPrado, S., & Enrique-Mirón, C. (2020). Content validation through expert judgement of an instrument on the nutritional knowledge, beliefs, and habits of pregnant women. Nutrients, 12(4). https://doi.org/10.3390/nu12041136 DOI: https://doi.org/10.3390/nu12041136
Gebregergs, A. (2019). Challenges Of Implimenting Quality Management System In Bgi-Ethiopia (Doctoral dissertation, st. mary's University).
Ghazali, N., Nordin, M. S., Hashim, S., & Hussein, S. (2018). Measuring Content Validity: Students’ Self-efficacy and Meaningful Learning in Massive Open Online Course (MOOC) Scale. Advances in Social Science, Education and Humanities Research, 128– 133. DOI: https://doi.org/10.2991/icems-17.2018.25
Gremyr, I., Lenning, J., Elg, M., & Martin, J. (2021). Increasing the value of quality management systems. International Journal of Quality and Service Sciences, 13(3), 381–394. DOI: https://doi.org/10.1108/IJQSS-10-2020-0170
Mahadzir, S. Y., Muda, Z., Hanawi, S. A., & Ramli, Z. (2024). Content validation through expert judgement of web-based megalithic culture visualization. Geografia, 20(2), 128-144. DOI: https://doi.org/10.17576/geo-2024-2002-08
Mohajan, H. K. (2017). Two Criteria for Good Measurements in Research: Validity and Reliability. Munich Personal RePEc Archive, 17(4), 56–82. https://mpra.ub.unimuenchen.de/83458/ DOI: https://doi.org/10.26458/1746
Mohd Matore, M. E. @ E., Idris, M., Abdul Rahman, N., & Khairani, A. Z. (2017). Kesahan Kandungan Pakar Instrumen IKBAR Bagi Pengukuran AQ Menggunakan Nisbah Kesahan Kandungan. Proceeding of International Conference On Global Education V, 979–997.
Mohd Zukhi, M. Z., Husni, H., & Hussain, A. (2023). Culturicon Design Model: A Case of Designer’s Validation Process. Asia-Pacific Journal of Information Technology and Multimedia, 12(01), 125–138. https://doi.org/10.17576/apjitm-2023-1201-07 DOI: https://doi.org/10.17576/apjitm-2023-1201-07
Sudana, O., Suryadana, A., & Bayupati, A. (2020). Rancang Bangun Sistem Informasi Rumah Tradisional Bali Berdasarkan Asta Kosala-Kosali Berbasis Web. Jurnal Teknologi Informasi Dan Ilmu Komputer, 7(5), 1001–1010. https://doi.org/10.25126/jtiik.2020711787 DOI: https://doi.org/10.25126/jtiik.2020711787
Wang, F., & Sahid, S. (2024). Content validation and content validity index calculation for entrepreneurial behavior instruments among vocational college students in China. Multidisciplinary Reviews, 7(9), 2024187-2024187. DOI: https://doi.org/10.31893/multirev.2024187
Wilson, J. P., & Campbell, L. (2020). ISO 9001: 2015: the evolution and convergence of quality management and knowledge management for competitive advantage. Total Quality Management & Business Excellence, 31(7-8), 761-776. DOI: https://doi.org/10.1080/14783363.2018.1445965
Yogarajah, T., Kuhaneswaran, B., & Vasanthapriyan, S. (2021). Evaluation and Validation of Subfertility Ontology and Decision Support System. 5th SLAAI - International Conference on Artificial Intelligence and 17th Annual Sessions, SLAAI-ICAI 2021. https://doi.org/10.1109/SLAAI-ICAI54477.2021.9664683 DOI: https://doi.org/10.1109/SLAAI-ICAI54477.2021.9664683
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Rashidah Mohd Said, Mohamadnor Basri Shafe, Wan Zaliha Wan Othman, Elango Periasamy, Rashida Awang, Hamidah Mat, Tuan Zahrah Tuan Mat, Rokiah Mohd Nazir

This work is licensed under a Creative Commons Attribution 4.0 International License.